User Manual - Contents
  • 1 Welcome to PRTG
    • 1.1 About this Document
    • 1.2 Key Features
    • 1.3 New in This Version
    • 1.4 Available Licenses
    • 1.5 System Requirements
    • 1.6 Introduction: Monitoring with PRTG
  • 2 Quick Start Guide
    • 2.1 Step 1: Download, Installation, and First Login
    • 2.2 Step 2: Smart Setup
  • 3 Using PRTG Hosted Monitor
    • 3.1 Create a PRTG Hosted Monitor Instance
    • 3.2 Manage a PRTG Hosted Monitor Subscription
    • 3.3 Use Multi-Factor Authentication with PRTG Hosted Monitor
  • 4 Installing the Software
    • 4.1 Download PRTG
    • 4.2 Update From Previous Versions
    • 4.3 Install a PRTG Core Server
    • 4.4 Install a Cluster
    • 4.5 Enter a License Key
    • 4.6 Activate the Product
    • 4.7 Install a Remote Probe
    • 4.8 Uninstall PRTG Products
  • 5 Understanding Basic Concepts
    • 5.1 Architecture and User Interfaces
    • 5.2 Failover Cluster
    • 5.3 Object Hierarchy
    • 5.4 Inheritance of Settings
    • 5.5 Tags
    • 5.6 Dependencies
    • 5.7 Scheduling
    • 5.8 Notifying
    • 5.9 Access Rights Management
    • 5.10 Data Reporting
    • 5.11 IPv6 Support
  • 6 Basic Procedures
    • 6.1 Login
    • 6.2 Welcome Page
      • 6.2.1 Customer Service
    • 6.3 General Layout
    • 6.4 Sensor States
    • 6.5 Historic Data Reports
    • 6.6 Similar Sensors
    • 6.7 Recommended Sensors
    • 6.8 Object Settings
    • 6.9 Alarms
    • 6.10 System Information
    • 6.11 Logs
    • 6.12 Tickets
    • 6.13 Working with Table Lists
    • 6.14 Object Selector
    • 6.15 Priority and Favorites
    • 6.16 Pause
    • 6.17 Context Menus
    • 6.18 Hover Popup
    • 6.19 Main Menu Structure
  • 7 Device and Sensor Setup
    • 7.1 Auto-Discovery
    • 7.2 Create Objects Manually
      • 7.2.1 Add an Auto-Discovery Group
      • 7.2.2 Add a Group
      • 7.2.3 Add a Device
      • 7.2.4 Add a Sensor
    • 7.3 Manage Device Tree
    • 7.4 Root Group Settings
    • 7.5 Probe Settings
    • 7.6 Group Settings
    • 7.7 Device Settings
    • 7.8 Sensor Settings
      • 7.8.1 Active Directory Replication Errors Sensor
      • 7.8.2 ADO SQL v2 Sensor
      • 7.8.3 Amazon CloudWatch Alarm Sensor
      • 7.8.4 Amazon CloudWatch EBS Sensor
      • 7.8.5 Amazon CloudWatch EC2 Sensor
      • 7.8.6 Amazon CloudWatch ElastiCache Sensor
      • 7.8.7 Amazon CloudWatch ELB Sensor
      • 7.8.8 Amazon CloudWatch RDS Sensor
      • 7.8.9 Amazon CloudWatch SNS Sensor
      • 7.8.10 Amazon CloudWatch SQS Sensor
      • 7.8.11 AWS Alarm v2 Sensor
      • 7.8.12 AWS Cost Sensor
      • 7.8.13 AWS EBS v2 Sensor
      • 7.8.14 AWS EC2 v2 Sensor
      • 7.8.15 AWS ELB v2 Sensor
      • 7.8.16 AWS RDS v2 Sensor
      • 7.8.17 Beckhoff IPC System Health Sensor
      • 7.8.18 Business Process Sensor
      • 7.8.19 Cisco IP SLA Sensor
      • 7.8.20 Cisco Meraki License Sensor
      • 7.8.21 Cisco Meraki Network Health Sensor
      • 7.8.22 Citrix XenServer Host Sensor
      • 7.8.23 Citrix XenServer Virtual Machine Sensor
      • 7.8.24 Cloud HTTP Sensor
      • 7.8.25 Cloud HTTP v2 Sensor
      • 7.8.26 Cloud Ping Sensor
      • 7.8.27 Cloud Ping v2 Sensor
      • 7.8.28 Cluster Health Sensor
      • 7.8.29 Common SaaS Sensor
      • 7.8.30 Core Health Sensor
      • 7.8.31 Core Health (Autonomous) Sensor
      • 7.8.32 Dell EMC Unity Enclosure Health v2 Sensor
      • 7.8.33 Dell EMC Unity File System v2 Sensor
      • 7.8.34 Dell EMC Unity Storage Capacity v2 Sensor
      • 7.8.35 Dell EMC Unity Storage LUN v2 Sensor
      • 7.8.36 Dell EMC Unity Storage Pool v2 Sensor
      • 7.8.37 Dell EMC Unity VMware Datastore v2 Sensor
      • 7.8.38 Dell PowerVault MDi Logical Disk Sensor
      • 7.8.39 Dell PowerVault MDi Physical Disk Sensor
      • 7.8.40 DHCP Sensor
      • 7.8.41 DICOM Bandwidth Sensor
      • 7.8.42 DICOM C-ECHO Sensor
      • 7.8.43 DICOM Query/Retrieve Sensor
      • 7.8.44 DNS v2 Sensor
      • 7.8.45 Docker Container Status Sensor
      • 7.8.46 Dropbox Sensor
      • 7.8.47 Enterprise Virtual Array Sensor
      • 7.8.48 Event Log (Windows API) Sensor
      • 7.8.49 Exchange Backup (PowerShell) Sensor
      • 7.8.50 Exchange Database (PowerShell) Sensor
      • 7.8.51 Exchange Database DAG (PowerShell) Sensor
      • 7.8.52 Exchange Mail Queue (PowerShell) Sensor
      • 7.8.53 Exchange Mailbox (PowerShell) Sensor
      • 7.8.54 Exchange Public Folder (PowerShell) Sensor
      • 7.8.55 EXE/Script Sensor
      • 7.8.56 EXE/Script Advanced Sensor
      • 7.8.57 File Sensor
      • 7.8.58 File Content Sensor
      • 7.8.59 Folder Sensor
      • 7.8.60 FortiGate System Statistics Sensor
      • 7.8.61 FortiGate VPN Overview Sensor
      • 7.8.62 FTP Sensor
      • 7.8.63 FTP Server File Count Sensor
      • 7.8.64 Google Analytics Sensor
      • 7.8.65 Google Drive Sensor
      • 7.8.66 HL7 Sensor
      • 7.8.67 HPE 3PAR Common Provisioning Group Sensor
      • 7.8.68 HPE 3PAR Drive Enclosure Sensor
      • 7.8.69 HPE 3PAR Virtual Volume Sensor
      • 7.8.70 HTTP Sensor
      • 7.8.71 HTTP Advanced Sensor
      • 7.8.72 HTTP Apache ModStatus PerfStats Sensor
      • 7.8.73 HTTP Apache ModStatus Totals Sensor
      • 7.8.74 HTTP Content Sensor
      • 7.8.75 HTTP Data Advanced Sensor
      • 7.8.76 HTTP Full Web Page Sensor
      • 7.8.77 HTTP IoT Push Data Advanced Sensor
      • 7.8.78 HTTP Push Count Sensor
      • 7.8.79 HTTP Push Data Sensor
      • 7.8.80 HTTP Push Data Advanced Sensor
      • 7.8.81 HTTP Transaction Sensor
      • 7.8.82 HTTP XML/REST Value Sensor
      • 7.8.83 Hyper-V Cluster Shared Volume Disk Free Sensor
      • 7.8.84 Hyper-V Host Server Sensor
      • 7.8.85 Hyper-V Virtual Machine Sensor
      • 7.8.86 Hyper-V Virtual Network Adapter Sensor
      • 7.8.87 Hyper-V Virtual Storage Device Sensor
      • 7.8.88 IMAP Sensor
      • 7.8.89 IP on DNS Blacklist Sensor
      • 7.8.90 IPFIX Sensor
      • 7.8.91 IPFIX (Custom) Sensor
      • 7.8.92 IPMI System Health Sensor
      • 7.8.93 jFlow v5 Sensor
      • 7.8.94 jFlow v5 (Custom) Sensor
      • 7.8.95 LDAP Sensor
      • 7.8.96 Local Folder Sensor
      • 7.8.97 Microsoft 365 Service Status Sensor
      • 7.8.98 Microsoft 365 Service Status Advanced Sensor
      • 7.8.99 Microsoft Azure SQL Database Sensor
      • 7.8.100 Microsoft Azure Storage Account Sensor
      • 7.8.101 Microsoft Azure Subscription Cost Sensor
      • 7.8.102 Microsoft Azure Virtual Machine Sensor
      • 7.8.103 Microsoft OneDrive Sensor
      • 7.8.104 Microsoft SQL v2 Sensor
      • 7.8.105 Modbus RTU Custom Sensor
      • 7.8.106 Modbus TCP Custom Sensor
      • 7.8.107 MQTT Round Trip Sensor
      • 7.8.108 MQTT Statistics Sensor
      • 7.8.109 MQTT Subscribe Custom Sensor
      • 7.8.110 MySQL v2 Sensor
      • 7.8.111 NetApp Aggregate Sensor
      • 7.8.112 NetApp I/O Sensor
      • 7.8.113 NetApp LIF Sensor
      • 7.8.114 NetApp LUN Sensor
      • 7.8.115 NetApp NIC Sensor
      • 7.8.116 NetApp Physical Disk Sensor
      • 7.8.117 NetApp SnapMirror Sensor
      • 7.8.118 NetApp System Health Sensor
      • 7.8.119 NetApp System Health Sensor
      • 7.8.120 NetApp Volume Sensor
      • 7.8.121 NetFlow v5 Sensor
      • 7.8.122 NetFlow v5 (Custom) Sensor
      • 7.8.123 NetFlow v9 Sensor
      • 7.8.124 NetFlow v9 (Custom) Sensor
      • 7.8.125 Network Share Sensor
      • 7.8.126 OPC UA Certificate Sensor
      • 7.8.127 OPC UA Custom Sensor
      • 7.8.128 OPC UA Server Status Sensor
      • 7.8.129 Oracle SQL v2 Sensor
      • 7.8.130 Oracle Tablespace Sensor
      • 7.8.131 Packet Sniffer Sensor
      • 7.8.132 Packet Sniffer (Custom) Sensor
      • 7.8.133 PerfCounter Custom Sensor
      • 7.8.134 PerfCounter IIS Application Pool Sensor
      • 7.8.135 Ping Sensor
      • 7.8.136 Ping Jitter Sensor
      • 7.8.137 POP3 Sensor
      • 7.8.138 Port Sensor
      • 7.8.139 Port Range Sensor
      • 7.8.140 PostgreSQL Sensor
      • 7.8.141 Probe Health Sensor
      • 7.8.142 Python Script Advanced Sensor
      • 7.8.143 QoS (Quality of Service) One Way Sensor
      • 7.8.144 QoS (Quality of Service) Round Trip Sensor
      • 7.8.145 RADIUS v2 Sensor
      • 7.8.146 Redfish Power Supply Sensor
      • 7.8.147 Redfish System Health Sensor
      • 7.8.148 Redfish Virtual Disk Sensor
      • 7.8.149 RDP (Remote Desktop) Sensor
      • 7.8.150 REST Custom Sensor
      • 7.8.151 REST Custom v2 Sensor
      • 7.8.152 Sensor Factory Sensor
      • 7.8.153 sFlow Sensor
      • 7.8.154 sFlow (Custom) Sensor
      • 7.8.155 SFTP Secure File Transfer Protocol Sensor
      • 7.8.156 Share Disk Free Sensor
      • 7.8.157 SIP Options Ping Sensor
      • 7.8.158 SMTP Sensor
      • 7.8.159 SMTP&IMAP Round Trip Sensor
      • 7.8.160 SMTP&POP3 Round Trip Sensor
      • 7.8.161 SNMP APC Hardware Sensor
      • 7.8.162 SNMP Buffalo TS System Health Sensor
      • 7.8.163 SNMP Cisco ADSL Sensor
      • 7.8.164 SNMP Cisco ASA VPN Connections Sensor
      • 7.8.165 SNMP Cisco ASA VPN Traffic Sensor
      • 7.8.166 SNMP Cisco ASA VPN Users Sensor
      • 7.8.167 SNMP Cisco CBQoS Sensor
      • 7.8.168 SNMP Cisco System Health Sensor
      • 7.8.169 SNMP Cisco UCS Blade Sensor
      • 7.8.170 SNMP Cisco UCS Chassis Sensor
      • 7.8.171 SNMP Cisco UCS Physical Disk Sensor
      • 7.8.172 SNMP Cisco UCS System Health Sensor
      • 7.8.173 SNMP CPU Load Sensor
      • 7.8.174 SNMP Custom Sensor
      • 7.8.175 SNMP Custom Advanced Sensor
      • 7.8.176 SNMP Custom String Sensor
      • 7.8.177 SNMP Custom String Lookup Sensor
      • 7.8.178 SNMP Custom Table Sensor
      • 7.8.179 SNMP Dell EqualLogic Logical Disk Sensor
      • 7.8.180 SNMP Dell EqualLogic Member Health Sensor
      • 7.8.181 SNMP Dell EqualLogic Physical Disk Sensor
      • 7.8.182 SNMP Dell Hardware Sensor
      • 7.8.183 SNMP Dell PowerEdge Physical Disk Sensor
      • 7.8.184 SNMP Dell PowerEdge System Health Sensor
      • 7.8.185 SNMP Disk Free Sensor
      • 7.8.186 SNMP Fujitsu System Health v2 Sensor
      • 7.8.187 SNMP Hardware Status Sensor
      • 7.8.188 SNMP HP LaserJet Hardware Sensor
      • 7.8.189 SNMP HPE BladeSystem Blade Sensor
      • 7.8.190 SNMP HPE BladeSystem Enclosure System Health Sensor
      • 7.8.191 SNMP HPE ProLiant Logical Disk Sensor
      • 7.8.192 SNMP HPE ProLiant Memory Controller Sensor
      • 7.8.193 SNMP HPE ProLiant Network Interface Sensor
      • 7.8.194 SNMP HPE ProLiant Physical Disk Sensor
      • 7.8.195 SNMP HPE ProLiant System Health Sensor
      • 7.8.196 SNMP IBM System X Logical Disk Sensor
      • 7.8.197 SNMP IBM System X Physical Disk Sensor
      • 7.8.198 SNMP IBM System X Physical Memory Sensor
      • 7.8.199 SNMP IBM System X System Health Sensor
      • 7.8.200 SNMP interSeptor Pro Environment Sensor
      • 7.8.201 SNMP Juniper NS System Health Sensor
      • 7.8.202 SNMP LenovoEMC Physical Disk Sensor
      • 7.8.203 SNMP LenovoEMC System Health Sensor
      • 7.8.204 SNMP Library Sensor
      • 7.8.205 SNMP Linux Disk Free Sensor
      • 7.8.206 SNMP Linux Load Average Sensor
      • 7.8.207 SNMP Linux Meminfo Sensor
      • 7.8.208 SNMP Linux Physical Disk Sensor
      • 7.8.209 SNMP Memory Sensor
      • 7.8.210 SNMP NetApp Disk Free Sensor
      • 7.8.211 SNMP NetApp Enclosure Sensor
      • 7.8.212 SNMP NetApp I/O Sensor
      • 7.8.213 SNMP NetApp License Sensor
      • 7.8.214 SNMP NetApp Logical Unit Sensor
      • 7.8.215 SNMP NetApp Network Interface Sensor
      • 7.8.216 SNMP NetApp System Health Sensor
      • 7.8.217 SNMP Nutanix Cluster Health Sensor
      • 7.8.218 SNMP Nutanix Hypervisor Sensor
      • 7.8.219 SNMP Poseidon Environment Sensor
      • 7.8.220 SNMP Printer Sensor
      • 7.8.221 SNMP QNAP Logical Disk Sensor
      • 7.8.222 SNMP QNAP Physical Disk Sensor
      • 7.8.223 SNMP QNAP System Health Sensor
      • 7.8.224 SNMP Rittal CMC III Hardware Status Sensor
      • 7.8.225 SNMP RMON Sensor
      • 7.8.226 SNMP SonicWall System Health Sensor
      • 7.8.227 SNMP SonicWall VPN Traffic Sensor
      • 7.8.228 SNMP Synology Logical Disk Sensor
      • 7.8.229 SNMP Synology Physical Disk Sensor
      • 7.8.230 SNMP Synology System Health Sensor
      • 7.8.231 SNMP System Uptime Sensor
      • 7.8.232 SNMP Traffic Sensor
      • 7.8.233 SNMP Trap Receiver Sensor
      • 7.8.234 SNMP Windows Service Sensor
      • 7.8.235 SNTP Sensor
      • 7.8.236 Soffico Orchestra Channel Health Sensor
      • 7.8.237 SSH Disk Free Sensor
      • 7.8.238 SSH INodes Free Sensor
      • 7.8.239 SSH Load Average Sensor
      • 7.8.240 SSH Meminfo Sensor
      • 7.8.241 SSH Remote Ping Sensor
      • 7.8.242 SSH SAN Enclosure Sensor
      • 7.8.243 SSH SAN Logical Disk Sensor
      • 7.8.244 SSH SAN Physical Disk Sensor
      • 7.8.245 SSH SAN System Health Sensor
      • 7.8.246 SSH Script Sensor
      • 7.8.247 SSH Script Advanced Sensor
      • 7.8.248 SSL Certificate Sensor
      • 7.8.249 SSL Security Check Sensor
      • 7.8.250 Syslog Receiver Sensor
      • 7.8.251 System Health Sensor
      • 7.8.252 TFTP Sensor
      • 7.8.253 Traceroute Hop Count Sensor
      • 7.8.254 Veeam Backup Job Status Sensor
      • 7.8.255 Veeam Backup Job Status Advanced Sensor
      • 7.8.256 VMware Datastore (SOAP) Sensor
      • 7.8.257 VMware Host Hardware (WBEM) Sensor
      • 7.8.258 VMware Host Hardware Status (SOAP) Sensor
      • 7.8.259 VMware Host Performance (SOAP) Sensor
      • 7.8.260 VMware Virtual Machine (SOAP) Sensor
      • 7.8.261 Windows CPU Load Sensor
      • 7.8.262 Windows IIS 6.0 SMTP Received Sensor
      • 7.8.263 Windows IIS 6.0 SMTP Sent Sensor
      • 7.8.264 Windows IIS Application Sensor
      • 7.8.265 Windows MSMQ Queue Length Sensor
      • 7.8.266 Windows Network Card Sensor
      • 7.8.267 Windows Pagefile Sensor
      • 7.8.268 Windows Physical Disk I/O Sensor
      • 7.8.269 Windows Print Queue Sensor
      • 7.8.270 Windows Process Sensor
      • 7.8.271 Windows System Uptime Sensor
      • 7.8.272 Windows Updates Status (PowerShell) Sensor
      • 7.8.273 WMI Battery Sensor
      • 7.8.274 WMI Custom Sensor
      • 7.8.275 WMI Custom String Sensor
      • 7.8.276 WMI Disk Health Sensor
      • 7.8.277 WMI Event Log Sensor
      • 7.8.278 WMI Exchange Server Sensor
      • 7.8.279 WMI Exchange Transport Queue Sensor
      • 7.8.280 WMI File Sensor
      • 7.8.281 WMI Free Disk Space (Multi Disk) Sensor
      • 7.8.282 WMI HDD Health Sensor
      • 7.8.283 WMI Logical Disk I/O Sensor
      • 7.8.284 WMI Memory Sensor
      • 7.8.285 WMI Microsoft SQL Server 2005 Sensor (Deprecated)
      • 7.8.286 WMI Microsoft SQL Server 2008 Sensor
      • 7.8.287 WMI Microsoft SQL Server 2012 Sensor
      • 7.8.288 WMI Microsoft SQL Server 2014 Sensor
      • 7.8.289 WMI Microsoft SQL Server 2016 Sensor
      • 7.8.290 WMI Microsoft SQL Server 2017 Sensor
      • 7.8.291 WMI Microsoft SQL Server 2019 Sensor
      • 7.8.292 WMI Remote Ping Sensor
      • 7.8.293 WMI Security Center Sensor
      • 7.8.294 WMI Service Sensor
      • 7.8.295 WMI Share Sensor
      • 7.8.296 WMI SharePoint Process Sensor
      • 7.8.297 WMI Storage Pool Sensor
      • 7.8.298 WMI Terminal Services (Windows 2008+) Sensor
      • 7.8.299 WMI Terminal Services (Windows XP/Vista/2003) Sensor
      • 7.8.300 WMI UTC Time Sensor
      • 7.8.301 WMI Vital System Data v2 Sensor
      • 7.8.302 WMI Volume Sensor
      • 7.8.303 WSUS Statistics Sensor
      • 7.8.304 Zoom Service Status Sensor
    • 7.9 Additional Sensor Types (Custom Sensors)
    • 7.10 Channel Settings
    • 7.11 Notification Triggers Settings
  • 8 Advanced Procedures
    • 8.1 Toplists
    • 8.2 Move Objects
    • 8.3 Clone Object
    • 8.4 Multi-Edit
    • 8.5 Create Device Template
    • 8.6 Show Dependencies
    • 8.7 Geo Maps
    • 8.8 Notifications
    • 8.9 Libraries
      • 8.9.1 Library Management
      • 8.9.2 Libraries and Node Settings
      • 8.9.3 Library Context Menus
    • 8.10 Reports
      • 8.10.1 Run Reports
      • 8.10.2 Report Settings
    • 8.11 Maps
      • 8.11.1 Map Designer
      • 8.11.2 Maps Settings
      • 8.11.3 Map Rotation
    • 8.12 Setup
      • 8.12.1 Account Settings
        • 8.12.1.1 My Account
        • 8.12.1.2 Notification Templates
        • 8.12.1.3 Notification Contacts
        • 8.12.1.4 Schedules
      • 8.12.2 System Administration
        • 8.12.2.1 User Interface
        • 8.12.2.2 Monitoring
        • 8.12.2.3 Notification Delivery
        • 8.12.2.4 Core & Probes
        • 8.12.2.5 User Accounts
        • 8.12.2.6 User Groups
        • 8.12.2.7 Administrative Tools
        • 8.12.2.8 Cluster
        • 8.12.2.9 Single Sign-On
        • 8.12.2.10 Maintainer Mode
      • 8.12.3 PRTG Status
        • 8.12.3.1 System Status
        • 8.12.3.2 Cluster Status
      • 8.12.4 License Information
      • 8.12.5 Auto-Update
      • 8.12.6 Optional Downloads
      • 8.12.7 Help and Support Center
      • 8.12.8 Contact Support
  • 9 PRTG Desktop
  • 10 PRTG Apps for Mobile Network Monitoring
  • 11 Desktop Notifications
  • 12 Sensor Technologies
    • 12.1 Monitoring via SNMP
      • 12.1.1 Choosing the Right SNMP Sensor
    • 12.2 Monitoring via WMI
    • 12.3 Monitoring via SSH
    • 12.4 Monitoring Bandwidth via Packet Sniffing
    • 12.5 Monitoring Bandwidth via Flows
    • 12.6 Bandwidth Monitoring Comparison
    • 12.7 Monitoring Quality of Service and VoIP
    • 12.8 Monitoring Email Round Trip
    • 12.9 Monitoring Backups
    • 12.10 Monitoring Virtual Environments
    • 12.11 Monitoring Databases
    • 12.12 Monitoring Syslogs and SNMP Traps
    • 12.13 Monitoring via Push
    • 12.14 Monitoring via HTTP
  • 13 PRTG Administration Tool
    • 13.1 PRTG Administration Tool on PRTG Core Server Systems
    • 13.2 PRTG Administration Tool on Remote Probe Systems
  • 14 Advanced Topics
    • 14.1 Active Directory Integration
    • 14.2 Application Programming Interface (API) Definition
      • 14.2.1 HTTP API
      • 14.2.2 Live Data
        • 14.2.2.1 Single Object Property
        • 14.2.2.2 Single Object Status
        • 14.2.2.3 Multiple Object Property or Status
        • 14.2.2.4 System Information
      • 14.2.3 Live Graphs
      • 14.2.4 Historic Data
      • 14.2.5 Object Manipulation
      • 14.2.6 Custom Sensors
      • 14.2.7 Custom Notifications
      • 14.2.8 Mini Probe API
    • 14.3 Filter Rules for Flow, IPFIX, and Packet Sniffer Sensors
    • 14.4 Channel Definitions for Flow, IPFIX, and Packet Sniffer Sensors
    • 14.5 Define IP Address Ranges
    • 14.6 Define Lookups
    • 14.7 Regular Expressions
    • 14.8 Calculating Percentiles
    • 14.9 Add Remote Probe
      • 14.9.1 Remote Probes and Multiple Probes
      • 14.9.2 Remote Probe Setup via Device Tools
    • 14.10 Failover Cluster Configuration
      • 14.10.1 Failover Cluster Step by Step
    • 14.11 Data Storage
    • 14.12 Using Your Own SSL Certificate with the PRTG Web Server
  • 15 Appendix
    • 15.1 Differences between PRTG Network Monitor and PRTG Hosted Monitor
    • 15.2 Glossary
    • 15.3 Legal Notices
    • 15.4 List of Abbreviations
    • 15.5 List of Available Sensor Types
    • 15.6 List of Default Ports
    • 15.7 List of Icons
    • 15.8 List of New Sensors
    • 15.9 List of Notification Triggers and Supported Sensors
    • 15.10 List of Placeholders for Notifications
    • 15.11 List of Sensors by Performance Impact
    • 15.12 List of Sensors in the Beta Status
    • 15.13 List of Sensors with IPv4 Support Only
    • 15.14 List of Sensors with Meta-Scan Functionality
    • 15.15 List of Sensors without Device Template Capability
    • 15.16 List of Standard Lookup Files
    • 15.17 List of Supported AWS Regions and their Codes
    • 15.18 Support and Troubleshooting
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PRTG Manual: Help and Support Center

<%NUMBERING1%>.<%NUMBERING2%>.<%NUMBERING3%> PRTG Manual: Help and Support Center

In the Help and Support Center, you can access help and support information for PRTG.

Help and Support Center

Help and Support Center

The following help and support topics are available:

  • PRTG Manual
  • Knowledge Base
  • Video Tutorials
  • Advanced Topics
  • Technical Support
  • Customer Service

Setup

  • Account Settings
    • My Account
    • Notification Templates
    • Notification Contacts
    • Schedules
  • System Administration
    • User Interface
    • Monitoring
    • Notification Delivery
    • Core & Probes
    • User Accounts
    • User Groups
    • Administrative Tools
    • Cluster
    • Single Sign-On
    • Maintainer Mode
  • PRTG Status
    • System Status
    • Cluster Status
  • License Information
  • Auto-Update
  • Optional Downloads
  • Help and Support Center
  • Contact Support

Others

There are some settings that you must make in the PRTG Administration Tool. For more details, see the sections:

  • PRTG Administration Tool on PRTG Core Server Systems
  • PRTG Administration Tool on Remote Probe Systems
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